techTesters Privacy Notice
This Privacy Notice explains what we do with your Personal Data, whether we are in the process of helping you find a job, continuing our relationship with you once we have found you a role, providing you with a service, receiving a service from you, or using your Data to ask for your assistance in relation to one of our candidates.
It describes how we collect, use and process your Personal Data, and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us, and we are committed to protecting and safeguarding your Data Privacy Rights. This Privacy Notice applies to the Personal Data of our website users, candidates, clients, suppliers, and other people whom we may contact in order to find out more about our candidates or whom they indicate is an emergency contact.
For the purpose of applicable Data Protection Legislation (including but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the "GDPR"), our policy for your Personal Data can be found here.
It is important to point out that we may amend this Privacy Notice from time to time. Please just visit this page if you want to stay up to date, as we will post any changes here.
If you are dissatisfied with any aspect of our Privacy Notice, you may have legal rights and, where relevant, we have described these as well.
What kind of Personal Data do we collect?
When you engage with us by sending us emails or by visiting or making an enquiry through the website, you may provide information about yourself including:
- Your name and contact details (such as your address, email address and telephone number)
- Your job title, department or job role
- Resumé or C.V. information, such as employment and education history, language proficiencies, security clearance information, and other work-related skills, awards, and honours, membership in clubs and organisations, personal interests and activities, and information regarding your career interests and other qualifications for or desires regarding future employment opportunities, including information regarding desired compensation and benefits and identification documents
- Citizenship and work authorisation status
- Where you make use of our website we may also collect information about your use of the website (e.g. your IP address and choice of web browser)
- Financial information such as your bank details so that we can pay for the services you provide
Some of this information is collected and processed so we can perform a contract with you, some for the purpose of legal compliance and some for the purposes of our legitimate business interests, namely to carry out and improve our business, analyse the use of our website and services and support our customers/users.
In order to support our candidates’ career aspirations and our clients’ resourcing needs we require a Database of candidate and client Personal Data containing historical information as well as current resourcing requirements.
To maintain, expand and develop our business we need to record the Personal Data of prospective candidates and client contacts.
To deliver our services we need to contact candidates on a regular basis, through various routes such as email, phone, job alerts and other relevant notifications.
Depending on the type of Personal Data in question and the grounds on which we may be processing it, should you decline to provide us with such Data, we may not be able to fulfil our contractual requirements or, in extreme cases, may not be able to continue with our relationship.
How do we use your Personal Data?
We will only use your Personal Data in order to:
- Supply the services you have requested and respond to your communications
- Provide support to you in respect of techTesters services
- Sending you e-mails and other promotional communications about techTesters marketing, advertising, and promotions in accordance with your marketing preferences. You can opt-out of our marketing at any time
- Improve our website and services
- Where relevant, process your application for employment and fulfil your needs if you are a job seeker.
- Administering techTesters Services and for internal operations (for example, troubleshooting, data analysis, statistical, and survey purposes)
- Protecting the techTesters Services (for example, fraud monitoring, and prevention)
Where you have explicitly consented at the time we collected your Personal Data or where we otherwise have a right to do so, we may also use your Personal Data to let you know about our products, services and job openings that may be of interest to you and/or inform you about important changes or developments to our services, by post, telephone and e-mail.
From time to time, we may also use your Personal Data to contact you for market research purposes. We may contact you by email, phone or mail. This will only happen where you have opted-in to receive such communications.
How do we safeguard your Personal Data?
We care about protecting your Personal Data that's why we put in place appropriate measures that are designed to prevent unauthorised access to, and misuse of, your Personal Data.
Our Data is stored on the Bullhorn CRM platform.
Their GDPR policy is here…
We do not share your Data with 3rd parties under any circumstances, unless you are applying for a job via techTesters to one of our clients. We will then not send your CV anywhere without your permission except to the clients we agree upon.
We may receive Data from third parties e.g. job boards (CW Jobs and CV Library) or social media platforms (LinkedIn and Facebook) and repositories in the public domain as well as online and offline media.
Where this is the case the third party is responsible for obtaining the relevant consents from you to ensure you are happy with the ways in which your Personal Data will be used.
How long do we keep your Personal Data for?
If we have not had meaningful contact with you (or, where appropriate, the company you are working for or with) for a period of four years, we will delete your Personal Data from our systems unless we believe in good faith that the law or other regulation requires us to preserve it (for example, because of our obligations to tax authorities or in connection with any anticipated litigation).
How can you access, amend or take back the Personal Data that you have given to us?
Even if we already hold your Personal Data, you still have various rights in relation to it. To get in touch about these, please contact us. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of any applicable laws. Please note that we may keep a record of your communications to help us resolve any issues which you raise.
Right to object: If we are using your Data because we deem it necessary for our legitimate interests to do so, and you do not agree, you have the right to object. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases). Generally, we will only disagree with you if certain limited conditions apply.
Right to withdraw consent: Where we have obtained your consent to process your Personal Data for certain activities (for example, for profiling your suitability for certain roles), or consent to market to you, you may withdraw your consent at any time.
Right of Data portability: If you wish, you have the right to transfer your Data from us to another Data controller. We will help with this – either by directly transferring your Data for you, or by providing you with a copy in a commonly used machine-readable format.
Data Subject Access Requests (DSAR): you have the right to ask us to confirm what information we hold about you at any time, and you may ask us to modify, update or Delete such information. At this point we may comply with your request or, additionally do one of the following:
- we may ask you to verify your identity, or ask for more information about your request; and
- where we are legally permitted to do so, we may decline your request, but we will explain why if we do so.
Right to erasure: In certain situations (for example, where we have processed your Data unlawfully), you have the right to request us to "erase" your Personal Data. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases) and will only disagree with you if certain limited conditions apply. If we do agree to your request, we will delete your Data but will generally assume that you would prefer us to keep a note of your name on our register of individuals who would prefer not to be contacted. That way, we will minimise the chances of you being contacted in the future where your Data is collected in unconnected circumstances. If you would prefer us not to do this, you are free to say so.
Right to lodge a complaint with a supervisory authority: You also have the right to lodge a complaint with your local supervisory authority.
If your interests or requirements change, you can unsubscribe from part or all of our marketing content (for example job role emails) by clicking the unsubscribe link in the email, or by informing us on the contact page of the techTesters website.